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About

Curiosity led me to data. Data led me to products. Products led me to business.

Portrait of Rishav Raj

The story, in chapters

  1. 01

    Chapter 1

    Understanding business

    Deloitte

    Started in consulting, working directly with enterprise customers and understanding business processes, risk, compliance, and operational complexity.

  2. 02

    Chapter 2

    Developing an analytical mindset

    IIM Nagpur

    Pursued an MBA with a specialization in analytics, strengthening the connection between business strategy and data.

  3. 03

    Chapter 3

    Discovering AI

    Sprinklr

    Worked with intelligent customer engagement systems, including chatbots and AI-assisted response recommendations.

  4. 04

    Chapter 4

    Solving problems at scale

    Amazon

    Worked on complex financial data systems, reconciliation, and machine learning-driven exception identification.

  5. 05

    Chapter 5

    Building products

    LeadSquared

    Conceptualized and launched SIERA, an enterprise analytics product. Worked across product strategy, commercialization, pricing, and adoption.

  6. 06

    Chapter 6

    Enterprise AI

    Sequoia

    Worked on AI-powered analytics, RAG-based copilots, and agentic data experiences.

  7. 07

    Chapter 7

    Banking and agentic systems

    ISG Labs

    Currently leading AI and payments products, including reconciliation, agentic development platforms, and prepaid payments.

Leadership philosophy

Technology creates possibilities. Business judgment creates value.

Customer problems before technology

Start with the problem a customer will pay to solve. The technology choice follows.

Commercial outcomes over feature output

Measure progress by adoption, revenue and retained value — not by what shipped.

Systems thinking

Products sit inside organizations, data flows and incentives. Design for the whole system.

Bias toward execution

Move from analysis to a working version early, then learn from real use.

Responsible AI adoption

Keep humans in the loop where judgment matters, and make model behaviour inspectable.

Scalable organizations and products

Build teams, processes and platforms that keep working as they grow.

Personal

Beyond work

To be added

A space for interests, reading and life outside work — content coming soon.

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